Customer Lifecycle Management
The General Motors Dealer Digital Solution offers dealers multiple Customer Lifecycle Management options to track and optimize every stage of the customer journey. Each of the certified suppliers provide the tools required to properly market and maintain your customers – now and in the future.
As you have questions about the program, please contact the GMCC Dealer Digital Support Team and they will facilitate any necessary steps. Upon enrollment your GMDC will be in touch regarding the partner selection and next steps. 800-655-2594 or info@gmdealerdigital.ca
Compare SuppliersForce Marketing
Force Marketing delivers comprehensive lifecycle marketing solutions designed to maximize every touchpoint of your dealership’s business. Our proprietary Customer Data Platform (CDP) integrates insights from a vast array of data providers to create advanced customer profiles and unlock ultra-precise audience targeting. By leveraging these capabilities, we empower dealerships to grow their market share and drive measurable results.
Learn More Enroll NowGM CSSR
GM CSSR is your comprehensive Customer Lifecyle communications platform, built to deliver on-brand, personalized messaging and offers at every stage of the customer journey – from Vehicle Acquisition through Servicing & Retention, and ultimately into Repurchase.
Designed to align seamlessly with GM’s marketing strategies, the program supports Dealers in attracting, acquiring, and nurturing leads, while our ownership communications motivate and detect online high value behaviors.
By leveraging GM’s extensive Enterprise and Partner data that enriches Dealer data, GM CSSR drives greater marketing efficiency, effectiveness and measurable results – ensuring your customers receive the right message, at the right time, on the right channel.
Learn More Enroll NowPureCars
PureCars transforms disconnected data into intelligence that drives both revenue and retention. Our Customer Data Platform (CDP) unifies and enriches customer information to build precise audiences for every marketing channel. Automated workflows and seamless integrations across email, SMS, digital, and direct mail help dealerships re-engage past buyers, nurture loyalty, and consistently reach the right customers at the right time.
Learn More Enroll NowTeamVelocity
Team Velocity is revolutionizing the automotive industry with technology that digitizes the car buying and vehicle ownership processes.
Made by dealers for dealers, our Customer Experience Platform (CXP), Apollo®, provides a suite of integrated applications that make, manage and measure frictionless consumer experiences, from the initial engagement to a final transaction. Apollo empowers dealers to own the entire customer journey by delivering hyper-personalized campaigns across every touchpoint, maximizing ROI and lifetime revenue.
Learn More Enroll NowVicimus
Bumper helps automotive dealerships engage their customers through automated lifecycle communication. By leveraging customer data, it delivers personalized outreach across Email, SMS, Letters, Phone Calls and Voicemail to increase repeat service visits and drive customer loyalty. Dealers benefit from transparent reporting, proven ROI, and dedicated human support that ensures consistent performance.
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